Pricing
How companies work with EmpathyC
Path 1
Audit + Monitoring
The complete engagement. A clinical psychologist assesses your AI conversations. EmpathyC monitors every message for 2–4 weeks. You receive a Clinical Safety Assessment Report with specific findings, risks, and recommendations. Monitoring continues after.
This is how most companies start.
Get an AI Psychology Safety Audit →Path 2
Self-Serve Monitoring
Already know what you're looking for? Connect EmpathyC directly. 10-minute integration. Clinical rubrics. Real-time data.
Plans below.
10-minute integration · Cancel anytime · 7-day money-back guarantee
Self-serve monitoring plans
Every tier includes the complete clinical framework — no feature tiers, no paywalled safety.
Need more than 15,000 messages/month?
All plans include
Every tier gets the full framework — no feature tiers, no paywalled safety.
3 Quality Metrics
Scored 0–10 on every AI message
- ✓Empathy — Emotional attunement appropriate to user state
- ✓Reliability — Accurate expectations, stated limitations, follow-through
- ✓Consistency — Factual coherence, context retention, logical flow
3 Safety Flags
Event-driven — any trigger creates an incident
- ✓Crisis — Suicide ideation and self-harm signals (none / indirect / direct)
- ✓Boundary Violation — Manipulation, inappropriate intimacy, dependency
- ✓Harmful Advice — Advice that could cause psychological harm
Incident Reports
Auto-generated on every safety flag
- ✓Immutable audit trail — Full resolution timeline with tamper-proof timestamps
- ✓PDF export — Cryptographic integrity hash for evidentiary use
- ✓Conversation ID bridge — Links incident to your system without holding PII
Alerts & Integrations
Immediate notification on any flag
- ✓Email — Default — always on, no config required
- ✓Slack webhook — Recommended for teams — real-time in your channel
- ✓REST API — Any language, 10-minute integration, 12 lines of code
Privacy Architecture
Zero plaintext user data — by design
- ✓Encrypted user messages — Unreadable on arrival, no single master key
- ✓GDPR processor role — You retain data sovereignty and controller status
- ✓CCPA / CPRA compliant — No personal information held in readable form
Enterprise
High-stakes or high-volume?
Some products need more than a monitoring plan. We design partnerships around what your AI and your users actually require.
- ✓
Volume above 15K messages/month
Custom pricing for high-volume deployments.
- ✓
Dedicated infrastructure
Your own isolated cloud instance.
- ✓
Clinical rubric design partnership
Co-design a rubric set with a clinical psychologist — validated for your specific user population, product context, and risk surface.
- ✓
Direct research collaboration with Keido Labs
Access to ongoing AI Psychology research findings relevant to your product. Your data contributes to the field.
- ✓
SLA & uptime guarantees
99.9% uptime SLA with priority incident response.